These Terms and Conditions apply to all our services directly or indirectly (through distributors) made available online, through any mobile device, by email or by phone. By accessing, browsing and using our website or any of our applications through whatever platform (hereafter collectively referred to as the “website”) and/or by completing a reservation, you acknowledge to have read, understood and agreed to the terms and conditions set out below, including our Privacy Statement.
These pages, the content and infrastructure of these pages, and the online retreat reservation service provided on these pages and through the website are owned, operated and provided by RetreatDiscounter (from now on “RetreatDiscounter”, “we”, “our” or “us”) and are provided for your personal, non-commercial use only, subject to the Terms and Conditions set out below.
1. Scope of our service
Through the website, we (RetreatDiscounter.com and its affiliate partners) provide an online platform through which all types of providers can advertise their retreats and vacation packages, and through which visitors to the website ( the “Participant”) can check information regarding those. Through our website, participants can engage in communication with the organizing teacher and/or center (the “Member”) via email. We act solely as an intermediary between them, transmitting the details of the Participant’s inquiry to the relevant Member. Member and participant will continue all communications & reservations without legal binding for Retreat Discounter.
When rendering our services, the information that we disclose is based on the information provided to us by the organizing Members. As such, the retreat organizers are fully responsible for updating all rates, availability and other information which is displayed on our website by contacting us when necessary. Although we will use reasonable skill and care in performing our services we will not verify if, and cannot guarantee that, all information is accurate, complete or correct, nor can we be held responsible for any errors (including manifest and typographical errors), any interruptions (whether due to any (temporary and/or partial) breakdown, repair, upgrade or maintenance of our website or otherwise), inaccurate, misleading or untrue information or non-delivery of information. Each of the Members remains responsible at all times for the accuracy, completeness and correctness of the (descriptive) information (including the rates and availability) displayed on our website. Our website does not constitute and should not be regarded as a recommendation or endorsement of the quality, service level, qualification or (star) rating of any retreats made available.
Our services are made available for personal and non-commercial use only. Therefore, you are not allowed to re-sell, deep-link, use, copy, monitor (e.g. spider, scrape), display, download or reproduce any content or information, software, products or services available on our website for any commercial or competitive activity or purpose.
2. Prices & discounts
Retreat Discounter charges Members a flat fee for every listing, and no commission per booking is charged. In some cases Members will concede Participants a discount, and the amount of that discount will be displayed at their listing.
RetreatDiscounter respects your privacy. Please take a look at our Privacy Statement for further information.
4. Free of charge
Our service is free of charge for Participants. Unlike other parties, we will not charge you for our service or add any additional (reservation) fees to the plan rate.
5. Payment for Members
Members can use either a debit or credit card to pay the flat fee charged by Retreat Discounter depending on the length of their listing. Members will have to complete the payment within 5 days of their listing being uploaded and published.
We use Paypal as our preferred payment method for our Members (Retreat Organizers). Please note it is not necessary to have a PayPal account in order to pay by credit card on PayPal.
By making a reservation with a Member of the website, Participants accept and agree to the relevant cancellation and no-show policy of that Member, and to any additional (delivery) terms and conditions of the Member that may apply to their reservation or during their retreat plan, including for services rendered and/or products offered by the Member. The general cancellation and no-show policy of each Member is made available on their website, and a link to them will be provided at the Member listing. Please note that certain rates or special offers might not be eligible for cancellation or change. Please check the room details thoroughly for any such conditions prior to making your reservation.
Members will be responsible for updating retreats availability on a regular basis. If Participants wish to review, adjust or cancel a reservation, they must revert to the retreat page and send us an email specifying their issue on the subject. Please note that they may be charged for your cancellation in accordance with the Members’s cancellation, (pre)payment and no-show policy or not be entitled to any repayment of any (pre)paid amount. We recommend Participants to carefully read the cancellation, (pre)payment and no-show policy of the Member prior to making their reservation, and remember to make further payments on time as may be required for the relevant reservation.
7. Guest Reviews
The guest reviews placed by RetreatDiscounter on our website or such social media platforms, newsletters, special promotions, apps or other channels owned, hosted, used or controlled by RetreatDiscounter are placed at our sole discretion (e.g. improvement of our service or for marketing and promotion). We reserve the right to modify, refuse or remove reviews at our discretion.
Subject to the limitations set out in these Terms and Conditions and to the extent permitted by law, we shall only be liable for direct damages actually suffered, paid or incurred by Participants due to an attributable shortcoming of our obligations in respect to our services, up to an aggregate amount of the cost of the fee of their reservation as set out in the retreat page (whether for one event or series of connected events).
However and to the extent permitted by law, neither we nor any of our officers, directors, employees, representatives, subsidiaries, affiliated companies, distributors, affiliate (distribution) partners, licensees, agents or others involved in creating, sponsoring, promoting, or otherwise making available the site and its contents shall be liable for (i) any punitive, special, indirect or consequential loss or damages, any loss of production, loss of profit, loss of revenue, loss of contract, loss of or damage to goodwill or reputation, loss of claim, (ii) any inaccuracy relating to the (descriptive) information (including rates, availability and ratings) of the accommodation as made available on our website, (iii) the services rendered or the products offered by the accommodation provider, (iv) any (direct, indirect, consequential or punitive) damages, losses or costs suffered, incurred or paid by you, pursuant to, arising out of or in connection with the use, inability to use or delay of our website, or (v) for any (personal) injury, death, property damage, or other (direct, indirect, special, consequential or punitive) damages, losses or costs suffered, incurred or paid by you, whether due to (legal) acts, errors, breaches, (gross) negligence, willful misconduct, omissions, non-performance, misrepresentations, tort or strict liability by or (wholly or partly) attributable to the accommodation (its employees, directors, officers, agents, representatives or affiliated companies), including any (partial) cancellation, overbooking, strike, force majeure or any other event beyond our control.
Unless stated otherwise, the software required for our services or available at or used by our website and the intellectual property rights (including the copyrights) of the contents and information of and material on our website are owned by RetreatDiscounter, its suppliers or providers.
If any provision of these Terms and Conditions is or becomes invalid, unenforceable or non-binding, you shall remain bound by all other provisions hereof. In such event, such invalid provision shall nonetheless be enforced to the fullest extent permitted by applicable law, and you will at least agree to accept a similar effect as the invalid, unenforceable or non-binding provision, given the contents and purpose of these Terms and Conditions.
10. Changes of our Terms & Conditions
We reserve the right to change, modify, add or remove any portion of these Terms and Conditions. Please check this page from time to time to see if any changes to the Terms and Conditions have been made.
11. Contact Information
Contact us if you have questions about these Terms and Conditions, to report potential infringement on the website, or to make any suggestions or comments.
© 2016 Retreat Discounter (updated January 2016)